Ask an Advocate

Sometimes you just need directions and support.
You’re feeling lost, overwhelmed and confused – aka disoriented.
It would be so helpful if you knew:
  • What to do
  • Who to contact
  • Where to go
You need a Guide – someone to help you find your next step.
person holding black round container while you ask an advocate

Let's Walk Together

Get a Guide for Your Journey

Wherever you are on your journey, working with an Advocate means connecting with a Guide who helps you find your next step – someone who shares information, resources, and expertise with you but respects your right to make your own decisions.

Working with an Advocate means connecting with a partner for your journey. We may walk just a stretch together before you can navigate the rest on your own, or we can spend more time navigating an unknown territory.

As an Advocate, I am someone who meets you right where you are and we walk down YOUR path together.

health strategy

What Questions Do You Have?

Ask an Advocate

Health Care

“I have a list of unexplained symptoms and I have no idea where to start.”

“I really think there’s something wrong but my doctor won’t take me seriously and keeps dismissing my concerns.”

“I have a new diagnosis and I need help understanding my next steps.”

Work & Relationships

“The stress of my job is really impacting my health. I want to discuss my next step.”

“My current path is unsustainable and I don’t know what other options are out there.”

"I want to work on building my network but don't know where to start."

Financial & Legal

“Healthcare costs are destroying my budget. I can't not get care. How can I get the best care at the lowest cost?”

“How can I ensure that my healthcare wishes are documented when I’m not able to advocate for myself?”

"Insurance is a mystery to me, I need help understanding my options."

Ready to Get Started?

Let's Meet and Get You Headed in the Right Direction

Why Hire an Advocate?

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Board Certified Patient Advocate My Story

Hi! I’m Lorelei Cheung a Board Certified Patient Advocate who empowers you with resources and elevates your confidence so that you can make life changing decisions with ease.

When you are faced with a decision or situation and you don’t know what to do next, as an Advocate I help you explore all of your options by:

  • Providing resources, tools and guidance to educate you on all of your different options
  • Sharing tailored information, personalized to address your specific questions and concerns
  • Informing you of your rights
  • Connecting you with specialized assistance when requested

And more….

All with the purpose of empowering you with: clarity, capability and the confidence you need to make your own decisions and plan your next steps.

Startling Statistics

6 in 10

Live with a Chronic Disease

$216 Billion

Chronic Disease Cost

$147 Billion

Job Productivity Lost

48%

Of All Premature Deaths are Preventable

+$730.4 Billion

Preventable Disease Cost
Every YEAR

My Focus Areas

Where I Guide & You Thrive

Health Care

Questions to Explore
  • “I have a list of unexplained symptoms and I have no idea where to start.”
  • “I really think there’s something wrong but my doctor won’t take me seriously and keeps dismissing my concerns.” 
  • “I keep seeing all of these providers but I’m still unwell.” 
  • “I see a variety of healthcare providers and they all want things – how can I better coordinate their test recommendations and treatment plans?”
  • “There are so many Providers in the healthcare industry (Doctors, Specialists, Therapists, Coaches, Dieticians, etc.) what do they all do and who might be a good fit for me?
  • “I’m scared to even go to the doctor because I’m afraid of the cost, all the time it takes and then possibly being told there’s nothing wrong.” 
  • “I have a new diagnosis and I need help understanding my next steps.”
  • “How can I get the best healthcare at the lowest cost?”
  • “Healthcare seems so focused on illness, what can I do to get and stay healthy?”
  • “I hear all of these news stories of healthcare going wrong, how can I protect myself when getting care?”
Speciality Areas
  • Pediatrics: Preparing and empowering caregivers to advocate on behalf of their children (especially those with special needs) or incapacitated adults and building care teams (paid and unpaid).
  • Women: Guiding women on how to better self-advocate and get answers to – hormonal imbalances, infertility, hyperemesis gravidarum (HG), breastfeeding difficulties.
  • Symptom Constellation Guidance: Finding providers to help weed through multiple symptoms that may/may not be related such as headaches, fatigue, gastro-intestinal (GI) issues, joint pain, immune dysfunction, skin rashes.
  • Chronic Conditions: Guiding conversations on career and health, supporting through flares, reviewing new treatment options. 
  • EDS: Ehlers-Danlos Syndrome
  • Neurodiversity Support: Autism, ADHD, Learning Disabilities, Giftedness
  • Allergic Syndromes including: Anaphylaxis, Mast Cell Activation Syndrome (MCAS) and Histamine Intolerance
  • CAM: Complimentary & Alternative Medicine Approaches 
  • Integrative Medicine
  • Functional Medicine
  • Bio-hacking

Work & Relationship Health

Questions to Explore
  • “I want more support but it’s like alphabet soup out there! Which professional will be the right fit for me?”
  • “I’m working so much that I don’t have time to take care of me, I’m ready to establish stronger boundaries and put my health first but I don’t know how to start those conversations.”
  • “I’ve been denied time off to attend medical appointments, what are my rights and options?”
  • “The demands of my current career are unsustainable and I don’t know what other options are out there.”
  • “My employer offers so many benefits but I don’t know what they do or how to access them.” 
  • “I want to work on building my network but I don’t know where to start.”
Speciality Areas
  • Crafting your village of unpaid and paid support
  • Advocating for health needs while balancing a career and/or parenting
  • Advocating for appropriate pay and career advancement
  • Guiding a deep dive into who you are as a person to build a sustainable career path
  • Resourcing additional specialty providers to maximize support (coaches, healthcare professionals, CAM supports)
  • Discussing environment (geographic location, social environment, etc.) and its alignment with goals (do you have the village you need to thrive?)
  • Exploring alternative working arrangements (part-time, flex-time, sabbatical, contracting/1099 status, entrepreneurship)
  • Learning how to master information as a currency to grow wealth

Financial Health

Questions to Explore
  • “I need to get healthcare but I have no idea how much it’s going to cost or how to reduce my costs.”
  • “I keep getting these statements from my insurance company but I don’t know what they mean or how much I actually owe.”
  • “I want to review my benefit options and see if there’s something that better meets my needs.”
  • “I don’t have insurance, what’s the most affordable way to get care?”
  • “How can I ensure that my healthcare wishes are documented when I’m not able to advocate for myself?”
  • “How much should I be setting aside for a healthcare emergency?”
  • “I have several options for insurances (health, life, accidental, long-term care etc.) what are they?”
Speciality Areas
  • Navigating health insurance to maximize benefits and reduce costs
  • Discussing options for high-cost medical care
  • Reviewing options for handling medical debt
  • Discussing other insurance types and providing referrals as needed
  • Establishing important legal documents and organizing records
  • Budgeting support with guidance and accountability
  • Learning how to balance health expenses and risk with growing wealth
  • Basic investment education and types of financial specialty assistance professionals (CPA, CFP, ChFC, RIA, etc.)
  • Resources for estate planning and wealth management

Ask an Advocate

Get the Directions You Need to Thrive
person holding compass ask an advocate

Clarity

 Discover and get clear on your next step.

Capability

Receive the guidance, tools and resources needed to take your next step. 

Diagnosis Day Support

Confidence

Feel confident and empowered to sustain your progress. 

Session Information

After Each Session

  • Receive your session notes that document your plan within 24 hours after the session.
  • Have access to a HIPAA-compliant platform to share documentation.
  • Receive an offer to add-on secure messaging support for two weeks to get support while implementing your plan.
  • Always be able to provide me with feedback.

Spots are Limited

I limit the number of spots per month to ensure that I can provide stellar care and attention.

Get Your Questions Answered

Booking Provided by Healthie

Frequently Asked Questions

Advocacy is a new industry that works with people and organizations to promote, encourage and support necessary change.

Advocates do this by:

  • Informing people/organizations of their rights.
  • Reviewing all of their options.
  • Referring to resources, guides, tools and specialized professionals to expand capabilities.
  • Supporting the person/organization until they have the confidence to seek change on their own.

Advocates are the systems navigators – the ones who understand how parts and pieces of life are integrated.

Learn more about What is Advocacy?

Patient Advocates can assist in a number of different ways, however, most have specific areas of competency and specialization. For instance, I specialize in assisting women and children with healthcare navigation and general advocacy.

This includes: providing resources and guides to educate and inform; discussing a strategy to have health and financial needs met; answering insurance questions; researching care options; summarizing an action plan and formulating questions for healthcare providers, and many more.

Other advocates specialize in elder care or cancer diagnoses. Here is a listing of all of the competencies required by a Board Certified Patient Advocate.

I cannot give you a plan to follow as I do not make recommendations or give advice.

What I do is help you make your own plan.

As an Advocate, I can:

  • Ask questions that bring clarity
  • Provide information, tools, resources and guidance to answer your questions and build your capabilities
  • Point out areas of concern that may not align with your values, priorities or goals
  • Organize your thoughts and structure your plan so that it’s easier to follow and you have the confidence to take action
  • Honor whatever decisions you make along the way

I fundamentally respect and value your autonomy – your right to live your life as you see fit and I provide you with the tools you need to live your best life, as you define it.

Generally coaches are seen as people who take your goal (get healthy, lose weight, increase performance, grow your money, etc.), develop a plan for you and hold you accountable while you implement it.

Coaches specialize in a particular area – health, financial, career, general life coaching.

Coaching can be an extremely effective tool at helping you meet your goals and overcome challenges.

What happens though when you don’t know what you need? When you don’t have a goal?

As an Advocate, I help you explore your whole situation and find the right next step for you.

That next step could be coaching, it may be an appointment with medical health professional, it could be some books or a course. It may just be a pep talk and validating that you got this!

Overall, I differ from a coach in that I serve as part Guide, part Librarian for your life – exploring all of your options, providing you with information and resources, discussing benefits and risks so that you can make an informed choice about your next step. 

As an Advocate, I see my role as a guide helping you find your way along your path.

I am here as your partner and teammate – we work together, offering each other feedback and collaboration to bring you clarity, increase your capabilities and grow your confidence so that you can continue down your path without me.

To do that, I offer direct questions that are designed to enlighten you to your own sense of direction.

This may include questions that you find are provoking, maybe even uncomfortable. 

Should that happen, I ask for honesty and feedback so that we may work through any tension and find a path forward.

In general, I’m a fairly direct person and like to “get down to business” quickly and make the most of our time together. 

I follow a strengths-based approach and am solutions-oriented.

I’m also very much a teacher at heart and love to educate and elevate the confidence of those around me.

The Sustainable Wealth Method is a new method for cultivating real wealth that endures.

Using four key steps – Secure Your Health, Lead from Your(Self), Master Information and Nourish Relationships – the Sustainable Wealth Method is designed to help you Secure Your Health and Grow Your Wealth. 

Curious about how this Method could apply to your life? Read about Jane and Melinda in Sustainable Wealth in Action and see which character resonates with you the most.

Want to know what step of the Sustainable Wealth Method you’re already in? Take this quick quiz and find out!

In short, I’m a former Big 4 Management Consultant turned Board Certified Patient Advocate whose mission is to co-create a world where women are thriving. Where they are not only thriving but they are wealthy, valued, and respected for all of who they are.

You can read more About Me and My Story.

For so many affording support is one of the biggest barriers to getting it.

Please feel free to message me if this is your situation and I’m happy to try to find you support that may work with your budget.

There are many options available to accessing free or reduced help – check out FindHelp.org for some local resources.

The Patient Advocate Foundation also offers financial assistance (including co-pay relief fund), case management and patient advocacy.

If you have health insurance, you can contact your health insurance company and see if they offer Case Management support if you have a chronic condition or what other benefits they may be able to offer you to help ease your burdens.

If you have a Human Resources department with your employer, you could ask them for ideas on support. Many companies also offer an Employee Assistance Program (EAP) which can provide mental health support for free.

Some companies also offer free access to Health Advocates. You can check to see if your organization offers this service via this link.

If you or a loved one is hospitalized, you could also see if your hospital offers Patient Advocates on staff. Many hospitals make Advocates available to patients free of charge as a risk mitigation strategy.

My Resource Center also offers several guides on how to better self-advocate and take care of all of your health.

In general – getting clear on your desired outcomes, learning more about your situation and what options you have, and feeling confident in asking questions and seeking clarification can go a long way to helping you feel empowered to navigate your path.

Unfortunately, I do not attend appointments. I can refer you to another Board Certified Patient Advocate who does attend appointments if that is something you are interested in.

Yes, I am required to comply with HIPAA and use Healthie as my HIPAA compliant practice management platform. There is an app available which will allow you to upload secure documents and send secure messages. If you would prefer not to use this tool, that can be accommodated with a waiver but it will not be HIPAA compliant and your health information will not be secure.

While I sometimes wish insurance would cover advocacy services to improve access, they do not and it would create a conflict of interest if they did – they might restrict what I could say or where I could guide people.

When you work with me, you work with someone who is entirely focused on guiding you to what is right for you without conflict. 

Not Ready to Connect?

Take this quick quiz for your next step on how to Secure Your Health and Grow Your Wealth
with the Sustainable Wealth Method.

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